Sustainability Initiatives and Eco-Friendly Practices at iHerb

iHerb implements multiple sustainability initiatives and eco-friendly practices focused on reducing environmental impact across its operations. These include:

• Sustainable packaging: iHerb replaces standard plastic packaging with more sustainable materials such as paper-based tape, wrap, void fillers, labels, and corrugated cartons instead of plastic bubble wrap, air pillows, bags, and acrylic tape.

• Energy-saving fulfillment centers: They use battery-powered forklifts to reduce emissions and maintain cleaner air, reusable pallets that circulate between locations, and automated lighting systems that turn off lights when no activity is detected to save energy.

• Efficient shipping: iHerb tests smaller, stackable cartons that hold more orders per pallet, using lightweight plastic pallets that require less energy to ship, thereby reducing fuel consumption and emissions. After delivery, old corrugated cartons are recycled and reused.

• Paperless operations: The company limits in-office printing by communicating online and storing files electronically. Customer order confirmations and notifications are sent via email to reduce paper use.

• Workplace eco-consciousness: Employees bring their own mugs to avoid single-use cups, and waste is managed using reusable trash bags.

• Corporate commitment: iHerb integrates sustainable practices in workplaces, products, and shipping to reduce its carbon footprint while maintaining high-quality standards. Their ESG priorities include product environmental impact and supply chain management, reflecting a broad commitment to environmental, social, and governance issues.

These initiatives demonstrate iHerb’s comprehensive approach to sustainability, addressing packaging, energy use, shipping efficiency, and corporate responsibility to minimise environmental impact.