Small F&B businesses in Singapore can adopt cost-effective online ordering systems by leveraging plug-and-play SaaS solutions and hybrid strategies that reduce reliance on expensive delivery platform commissions.
Key Cost-Saving Strategies
Hybrid Platform Model
Rather than fully depending on delivery platforms like GrabFood and Foodpanda, forward-thinking restaurants are using them primarily for customer acquisition while building their own direct ordering channels. By shifting even 20–30% of orders to direct channels, businesses can significantly improve margins and avoid high commission fees. This approach allows you to retain customer data and control pricing and promotions.
Affordable Technology Setup
Modern online ordering systems offer BYOD (Bring Your Own Device) setups that use existing tablets and printers, reducing capital outlay. Plug-and-play menu uploads and bulk photo imports streamline implementation without requiring extensive technical expertise.
Recommended Systems for Small Businesses
Eats365 stands out for small to medium operations with its end-to-end integration: online orders flow directly into a Kitchen Display System (KDS), eliminating manual re-keying and reducing operational costs. It supports a branded online store under your own URL and aggregates third-party delivery orders into a single interface.
MEGAPOS POS Kiosk is specifically designed for cost-conscious F&B businesses facing space constraints, combining a cloud POS system and self-ordering kiosk in one solution.
Oddle offers SEO-optimised branded sites with full customisation and integrated logistics support, helping restaurants attract customers through its marketplace of over 2 million users while maintaining control over their own ordering channel.
Essential Features for 2026
Prioritise systems offering local payment integration (PayNow, GrabPay, SGQR), unified loyalty programs across online and offline channels, and real-time menu and inventory synchronisation to prevent overselling. These features reduce operational friction and improve customer retention without significant additional cost.










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